Welcome to Kiri
We’re here to make parenting a little easier. By using Kiri, you agree to follow some simple rules that keep the app safe, respectful, and useful for everyone. We don’t sell your personal information, and we’re not a substitute for medical advice. Always talk to your pediatrician for any health questions about your child.
Simple Rules
Be respectful in any posts or comments. Don’t share harmful, illegal, or offensive content. Don’t use Kiri to spam, hack, or harm others. Use the app only for your personal, non-commercial purposes.
Your Account
Keep your account details up to date and your password safe. You’re responsible for anything done through your account.
Medical Disclaimer
Kiri is for informational and educational purposes only—it’s not medical advice. Always consult a qualified healthcare provider for your child’s health and safety.
Privacy Policy
Presence Health, Inc. d/b/a Kiri
Effective Date: March 24, 2026
These Terms & Conditions govern your use of the Kiri app and all related services. Please also review our companion documents, each of which forms part of your agreement with us: our Privacy Policy, Medical Disclaimer, and Use of AI Policy.
At a Glance
What We Collect
Account info, your child’s health data (sleep, feeding, growth, medications, vaccines, notes, medical reports), device and usage data, media (photos, videos), and voice/audio if you use voice features. See Section 3.
Your Data
We never sell information that directly identifies you or your child. Anonymized, aggregated data may be used for research and product improvement. See Section 6.
AI Features
Kiri uses AI to generate personalized insights. AI outputs are informational only — not medical advice. No identifiable data is used for AI training without separate explicit consent. See Section 5.
Children's Privacy
Kiri complies with COPPA (including 2025 amendments). Data about your child is used only to provide the Service and is never shared without your consent. See Section 8.
Healthcare Standards
Kiri is not a HIPAA covered entity. We voluntarily apply HIPAA-aligned security and privacy standards as a trust commitment to our users. See Section 7.
Data Retention
Personal data is deleted immediately upon confirmation of a verified account deletion request. Only anonymized or aggregated data is retained thereafter. See Section 9.
Your Rights
You may access, correct, delete, and export your data at any time through the App’s Settings menu or by contacting us. California users receive additional rights under our voluntary CCPA/CPRA commitments. See Section 11.
Contact Us
support@saykiri.com
Introduction and Acceptance
This Privacy Policy (“Policy”), together with Kiri’s Terms of Use and any other agreements incorporated by reference, describes how Presence Health, Inc., d/b/a Kiri (“Kiri,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects information when you access or use the Kiri mobile application (the “App”), our website at www.saykiri.com (the “Site”), and any related features or services (collectively, the “Services”).
PLEASE READ THIS POLICY CAREFULLY. BY ACCESSING OR USING THE SERVICES IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY IN ITS ENTIRETY, YOU MUST IMMEDIATELY DISCONTINUE ALL ACCESS TO AND USE OF THE SERVICES.
Your use of the Services is also governed by our Terms of Use, incorporated herein by reference. In the event of any conflict between this Policy and our Terms of Use regarding privacy matters, this Policy shall govern.
We reserve the right to amend this Policy at any time at our sole discretion. Material changes will be communicated by updating the Effective Date above and, where required by applicable law, by providing notice to registered users. Your continued use of the Services following the posting of any amendment constitutes acceptance of the modified Policy.
Scope and Applicability
2.1 This Policy Applies To
Registered users and account holders of the Services
Parents, legal guardians, or caregivers who create accounts on behalf of infants and children
Visitors to the Site, whether or not they create an account
All information collected through the App, Site, and any associated features or integrations
2.2 This Policy Does Not Apply To
Third-party websites, services, or platforms to which we provide links or integrations
Independent healthcare providers or health systems with whom you independently choose to share information
Personal information processed by third parties under their own privacy policies
We are not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of any third-party services you access in connection with the Services.
Information We Collect
We collect information in three principal ways: (a) information you voluntarily provide, (b) information collected automatically as you use the Services, and (c) information received from third-party sources.
3.1 Information You Provide
(a) Account and Identity Information
Full name and username
Email address and account password (stored in hashed, salted form; never stored in plaintext)
Billing and payment information, processed exclusively by our third-party payment processor; we do not store full payment card numbers
(b) Child Profile and Health-Related Information
Kiri is designed for parents and caregivers to log detailed information about their infant or child. You may voluntarily provide the following, which collectively constitutes sensitive personal information under applicable law:
Child’s name, date of birth, sex, blood type, and gestational age
Sleep schedules, duration, quality, and behavioral patterns
Feeding, nursing, formula, and nutritional intake records
Diapering frequency and characteristics
Growth metrics including weight, length/height, and head circumference
Symptoms, conditions, illnesses, temperatures, and health observations
Medication names, dosages, and administration records
Vaccination and immunization records
Developmental milestones, behavioral observations, and caregiver notes
Photographs, videos and images you upload
Physician and healthcare provider information, to the extent entered by you
Lab reports you upload
You are under no obligation to provide any of the above. However, certain features of the Services may not function without it.
(c) Voice and Audio Data
If you elect to use voice-enabled features of the Services:
We may collect, transmit, and process audio recordings submitted through the App
Audio input may be transcribed into text and structured data using automated processing
Audio data is retained only for as long as needed to complete transcription and improve recognition performance
We do not use audio recordings for biometric identification or speaker recognition
You may disable voice features at any time through App settings without affecting access to other features
(d) Communications and Support
Inquiries, feedback, and correspondence submitted through customer support channels
Records of communications between you and Kiri personnel
Survey responses and testimonials, if voluntarily submitted
3.2 Information Collected Automatically
When you access or use the Services, we and our service providers may automatically collect the following through cookies, SDKs, and similar technologies:
Device identifiers (e.g., device ID, advertising ID, IDFA/GAID, where permitted)
Device type, model, manufacturer, and operating system version
Internet Protocol (IP) address and approximate geographic location derived therefrom (non-precise)
Browser type, language preference, and referring URL
App version, installation ID, and session data
Log data, including timestamps, feature usage, and interaction records
Crash reports, performance diagnostics, and error logs
3.3 Cookies and Similar Tracking Technologies
We use cookies and similar technologies on our Site and App for the following purposes:
Strictly Necessary: Required to operate core features including authentication and session management. These cannot be disabled without impairing core functionality.
Performance and Analytics: Help us understand how users interact with the Services so we can measure and improve performance.
Functional: Enable the Services to remember your preferences and settings.
You may manage cookie preferences through your browser settings. We honor Global Privacy Control (GPC) signals as opt-out signals for the sale or sharing of personal information, to the extent required by applicable law.
3.4 Information from Third-Party Sources
We may receive limited information from analytics and measurement providers, cloud infrastructure providers, authentication providers (if you use a third-party login), and integration partners you authorize to connect to your Kiri account. All such information is subject to this Policy and processed only to the extent necessary to provide the Services.
How We Use Information
We process personal information only for the purposes described below or for additional purposes disclosed at the time of collection. Where required by law, we identify the applicable legal basis for each category of processing.
4.1 Service Delivery and Account Management
To create, manage, and authenticate your account
To provide, operate, and maintain all features of the Services
To enable tracking, logging, and reporting functionality
To generate AI-assisted summaries, insights, and personalized content based on your logged data
To process payments and manage billing relationships
To facilitate any sharing features you affirmatively elect to use
4.2 Product Development and Improvement
To analyze usage patterns and application performance
To develop, test, and improve features and functionality
To train and refine AI and machine learning models, using only de-identified or aggregated data; we do not use personally identifiable information to train AI models without your separate, explicit consent
To conduct internal research, analytics, and quality assurance
4.3 Communications and Support
To respond to your inquiries and support requests
To send service-related notices, including security alerts, updates, and administrative messages
To send optional marketing communications where you have provided consent or where otherwise permitted by applicable law; each such communication includes a clear opt-out mechanism
4.4 Safety, Security, and Integrity
To detect, investigate, and prevent unauthorized access, fraud, and other prohibited activity
To enforce our Terms of Use and other applicable policies
To protect the rights, property, and safety of Kiri, our users, and the public
4.5 Legal Obligations and Regulatory Compliance
To comply with applicable laws, regulations, and binding legal processes
To respond to lawful requests from governmental or regulatory authorities
To exercise or defend legal claims and maintain legally required records
4.6 De-Identified and Aggregated Data
We may derive de-identified or aggregated data from personal information. Such data does not identify any individual and does not constitute personal information under applicable law. We may use, share, and commercialize de-identified or aggregated data for any lawful purpose, including research, analytics, product improvement, and publication of industry insights. We maintain reasonable technical and organizational safeguards designed to prevent re-identification.
Artificial Intelligence and Automated Processing
IMPORTANT NOTICE REGARDING AI-GENERATED OUTPUTS
All AI-generated outputs provided through the Services are informational only and do not constitute medical advice, clinical diagnosis, prognosis, or treatment recommendations. Do not make healthcare decisions based solely on information generated by the Services. Always consult a qualified, licensed healthcare professional.
5.1 AI Features and Functionality
Kiri uses artificial intelligence, machine learning, and natural language processing technologies to deliver certain features of the Services, including:
Processing and structuring user-provided data into organized records and timelines
Generating summaries, trend analyses, and observational insights based on your logged data
Providing informational guidance and general wellness information drawn from publicly available knowledge sources
Transcribing and processing voice inputs into structured text
Identifying patterns across logged events to surface potential observations for caregiver awareness
5.2 Material Limitations and Disclaimers
5.3 AI Data Practices
We use only de-identified and aggregated data to train and improve AI models used within the Services
We do not use personally identifiable information to train AI models without your separate, explicit consent
We do not share your identifiable personal information with third-party AI model providers for the purpose of training those providers’ general-purpose or foundational models
AI-generated outputs supplement caregiver awareness; they do not replace caregiver judgment or professional medical guidance
5.4 No Automated Consequential Decision Making
We do not use automated processing, including AI or machine learning, to make final decisions that produce legal effects or similarly significant effects concerning individuals without human review. All AI-generated outputs are designed to inform caregiver awareness only. Kiri does not use AI outputs to determine eligibility for services, benefits, or any outcome of material consequence to users.
Where required by applicable law, including California’s CPRA regulations on automated decision-making technologies and the EU AI Act, we will implement required disclosures and opt-out mechanisms.
Disclosure and Sharing of Information
We do not sell, rent, or lease personal information that directly identifies you or your child to third parties. We may disclose information as described below.
6.1 At Your Discretion
You may elect to share reports, logs, summaries, or other data with third parties, including healthcare providers and co-caregivers. Any such sharing is performed at your direction and under your control. We are not responsible for the subsequent actions of third parties with whom you choose to share your information.
6.2 Service Providers and Data Processors
We engage third-party vendors who perform functions on our behalf, including cloud hosting and infrastructure, data analytics, AI processing, customer support, and payment processing. These providers are contractually required to:
Process personal information only pursuant to our documented instructions
Implement and maintain appropriate administrative, technical, and physical security safeguards
Refrain from disclosing personal information to additional parties without our authorization
Delete or return personal information upon termination of the service engagement
6.3 Business Transfers
In connection with any merger, acquisition, reorganization, asset sale, or similar transaction, your information may be transferred to a successor entity. We will provide notice of any such transfer, and any successor will be required to honor this Policy or provide you with advance notice of material changes and an opportunity to exercise applicable rights before such changes take effect.
6.4 Legal Process and Protection of Rights
We may disclose information when we have a good-faith belief that such disclosure is necessary to:
Comply with applicable law, regulation, court order, subpoena, or other binding legal process
Respond to requests from governmental authorities or regulatory bodies with proper jurisdiction
Protect the legal rights, property, safety, or security of Kiri, our users, employees, or the public
Investigate, prevent, or act upon suspected fraud, illegal activity, or violations of our Terms of Use
Where permitted by law, we will endeavor to provide advance notice to affected users prior to legally compelled disclosure.
6.5 De-Identified and Aggregated Information
We may share de-identified or aggregated information with partners, researchers, analytics providers, and other third parties for purposes including analytics, research, and product improvement. Such information does not identify any individual and is subject to contractual restrictions designed to prevent re-identification.
6.6 Affiliates
We may share information with our affiliated entities, subsidiaries, and parent companies for purposes consistent with this Policy and subject to the same protections described herein.
Healthcare Privacy, Voluntary HIPAA-Aligned Standards
IMPORTANT NOTICE REGARDING HIPAA
Kiri is not a HIPAA covered entity, a healthcare provider, a health plan, or a healthcare clearinghouse as those terms are defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations (45 C.F.R. Parts 160, 162, and 164). Kiri does not operate under any Business Associate Agreement with any covered entity. Information you provide through the Services is not Protected Health Information (PHI) as defined under HIPAA. Kiri’s HIPAA-aligned practices described below are voluntary commitments, not legal obligations.
7.1 Our Voluntary Commitment to Healthcare-Grade Standards
Although Kiri is not legally required to comply with HIPAA, we recognize that our users entrust us with sensitive information about their children’s health and development. We believe that information of this nature warrants the same level of care and rigor that HIPAA demands of regulated healthcare organizations. Accordingly, we have voluntarily adopted security and privacy practices modeled on HIPAA’s Privacy Rule and Security Rule as a framework for responsible data stewardship.
This voluntary alignment reflects our commitment to our users—not a legal representation that HIPAA applies to our Services or that the information you provide constitutes PHI. Nothing in this Section creates, expands, or implies any legal obligation under HIPAA on Kiri or any right under HIPAA for users.
7.2 HIPAA-Aligned Security Practices We Voluntarily Maintain
Consistent with HIPAA’s Security Rule standards, Kiri has implemented the following administrative, technical, and physical safeguards:
Encryption in Transit: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS 1.2 or higher).
Encryption at Rest: Sensitive user data stored on our servers is encrypted using AES-256 or equivalent industry-standard encryption.
Access Controls: Role-based access controls and least-privilege principles limit access to personal information to authorized personnel who require it for their job functions.
Authentication: Multi-factor authentication is required for personnel accessing systems that store or process user data.
Audit Logging: We maintain audit logs of access to sensitive data to support accountability and anomaly detection.
Workforce Training: Personnel who handle user data receive regular privacy and security awareness training.
Vendor Oversight: Third-party service providers who access user data are subject to security review and contractual data protection requirements.
Incident Response: We maintain written incident response procedures and business continuity plans consistent with HIPAA’s Breach Notification Rule standards.
7.3 HIPAA-Aligned Privacy Practices We Voluntarily Maintain
Consistent with HIPAA’s Privacy Rule principles, Kiri voluntarily commits to the following:
Minimum necessary use: We access and process only the information necessary for the stated purpose
Purpose limitation: We do not use health-related information for purposes materially inconsistent with those disclosed in this Policy without your consent
User access and correction: We provide you with meaningful access to, and the ability to correct, your personal information
Accountability: We maintain internal policies and designate responsible personnel for privacy and security oversight
7.4 Future Integration with Healthcare Systems
7.5 FTC Health Breach Notification Rule
To the extent our Services involve the collection of personal health records not subject to HIPAA, we comply with the Federal Trade Commission’s Health Breach Notification Rule, 16 C.F.R. Part 318, as amended. In the event of a breach of security involving unsecured personal health record information, we will notify affected individuals and the FTC in accordance with applicable legal timelines, and will notify media where required.
Children's Privacy
8.1 Intended User Base
The Services are designed exclusively for use by adults who are parents, legal guardians, or authorized caregivers of infants and young children. The App is not directed to, and is not intended for direct use by, children under the age of 13. We do not knowingly collect personal information directly from children under 13.
8.2 Parental and Guardian Responsibility
All child-related information entered into the Services is submitted by an adult caregiver on behalf of the child. By using the Services, you represent and warrant that you are at least 18 years of age and that you are the parent or legal guardian of any child whose information you submit, or have been expressly authorized by such parent or guardian to do so.
8.3 COPPA
Because the Services are directed to adult caregivers rather than children, the Children’s Online Privacy Protection Act (COPPA) and the FTC’s implementing rules (16 C.F.R. Part 312), including the 2025 amendments effective June 23, 2025, are not generally applicable to our collection of information from registered adult users. Nevertheless, Kiri voluntarily observes the following practices consistent with COPPA’s protective intent:
We do not knowingly permit children to create accounts or submit information directly
We do not use child-related information for behavioral advertising or third-party marketing
We do not share child-related information with advertising networks or data brokers
We apply data minimization principles to all child-related information
Parents and guardians may access, correct, and request deletion of all information they have submitted on behalf of their child at any time
8.4 Discovered Collection from Minors
If we discover or receive credible notice that a child under 13 has created an account or submitted personal information directly, we will promptly delete that information and terminate the associated account. If you believe a minor has submitted information in violation of this Policy, please contact us at support@saykiri.com.
8.5 Applicable State Children's Privacy Laws
Where applicable, we comply with state-level children’s privacy requirements, including the Connecticut Data Privacy Act (as amended, effective October 1, 2024), the Florida Digital Bill of Rights (effective July 1, 2024), and other state laws imposing heightened obligations with respect to the processing of data relating to minors. We do not engage in data practices that create a heightened risk of harm to minors as defined under applicable state law.
Data Retention and Deletion
9.1 Retention During Active Account
We retain your personal information for as long as your account remains active and for such additional period as is reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9.2 Account Delection and Post-Deletion Retention
When you request deletion of your account from the App Settings menu, we will delete or irreversibly anonymize all personally identifiable information associated with your account immediately after you confirm your deletion request.
Following completion of deletion, we retain only anonymized or aggregated data derived from your information. This retained data does not identify you or your child, cannot reasonably be re-linked to you, and may be retained and used indefinitely for analytics, research, and product improvement.
Notwithstanding the foregoing, we may retain certain information for longer periods where required by law, regulation, or court order, or where necessary to exercise or defend legal claims. In such cases, access to retained information is restricted to personnel with a legitimate legal need.
9.3 Specific Retention Periods
Account and profile data: Deleted immediately upon verified account deletion request.
Child health and care logs: Deleted immediately upon verified account deletion request.
Voice, photos, video and audio recordings: Deleted upon completion of processing; not retained beyond the active session unless you have saved a recording within the App, in which case it is deleted with your account.
Usage and log data: Retained in identifiable form while your account is active; anonymized or deleted within 30 days of account deletion.
Support and communications records: Retained for the duration of the account and for a reasonable period thereafter as needed to resolve any open matters.
Anonymized and aggregated data: Retained indefinitely; this data does not constitute personal information.
Legal hold data: Retained for the duration of any applicable legal hold, after which normal retention schedules apply.
9.4 How to Request Deletion
You may request deletion of your account and personal information by navigating to Settings within the App or by contacting us at support@saykiri.com. We will confirm receipt of your request and complete deletion within 30 days. We may ask you to verify your identity before processing a deletion request.
Data Security
We implement and maintain a comprehensive information security program that includes administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction. Our measures include, without limitation:
Encryption of data in transit using TLS 1.2 or higher
Encryption of sensitive data at rest using AES-256 or equivalent standards
Role-based access controls limiting access to personal information to authorized personnel
Multi-factor authentication for systems accessing personal information
Regular security assessments, penetration testing, and vulnerability scanning
Audit logging and monitoring for anomaly and intrusion detection
Written incident response and business continuity procedures
Contractual security requirements for all third-party vendors handling user data
No method of electronic transmission or storage is completely secure. We do not guarantee the absolute security of your information. In the event of a data breach affecting your personal information, we will notify you and any required regulatory authorities in accordance with applicable law and within legally required timeframes.
In the event of a breach involving health-related personal information subject to the FTC Health Breach Notification Rule, we will provide required notifications within sixty (60) days of discovery, or within any shorter period required by applicable state law.
Your Rights and Choices
11.1 Rights Available to All Users
Right to Access: You may request a copy of the personal information we hold about you.
Right to Correction: You may request that we correct inaccurate or incomplete personal information.
Right to Deletion: You may request deletion of your account and personal information, as described in Section 9.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
Right to Opt Out of Marketing: You may opt out of promotional communications at any time using the unsubscribe link in any marketing email or by contacting us.
11.2 California Residents - Voluntary CCPA / CPRA Commitments
Kiri is not currently subject to the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA) based on our current size and revenue. However, as a matter of voluntary policy and in anticipation of future growth, we extend the following CCPA/CPRA-aligned rights to California residents:
Right to Know: The right to know the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties to whom we disclose it.
Right to Delete: The right to request deletion of personal information, subject to exceptions described in Section 9.
Right to Correct: The right to request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: We do not sell or share personal information that directly identifies you. We do not engage in cross-context behavioral advertising. We honor GPC signals as opt-out requests.
Right to Limit Sensitive Personal Information: We limit our use of sensitive personal information to the purposes disclosed in this Policy.
Right to Non-Discrimination: We will not discriminate against you for exercising any of the rights described in this Policy.
Automated Decision-Making: AI-generated outputs in the Services are informational only and do not constitute final automated decisions. As CPPA rulemaking on automated decision-making technologies is finalized, we will implement any required disclosures and opt-out mechanisms.
To submit a request, contact us at support@saykiri.com. We may verify your identity before processing your request. You may designate an authorized agent to submit requests on your behalf with appropriate written authorization.
11.3 Residents of Other U.S. States
Residents of Connecticut, Virginia, Colorado, Texas, Utah, Nevada, and other states with comprehensive consumer privacy laws may have analogous rights under those laws, including rights to access, correct, delete, and opt out of certain processing. We will honor such rights to the extent required by applicable state law. Contact us at support@saykiri.com.
11.4 In-App Controls
You may access, correct, update, or delete your account information directly through the App’s Settings menu. Account deletion through the App initiates the 30-day deletion process described in Section 9.
International Data Transfers
Presence Health, Inc. is headquartered in the United States. The Services are operated primarily from the United States. By using the Services, you acknowledge that your personal information will be transferred to, stored, and processed in the United States and, where our service providers operate, potentially in other jurisdictions.
If you access the Services from outside the United States, including from the European Economic Area, the United Kingdom, or other jurisdictions with data protection laws that differ from those of the United States, the laws of the United States may not afford the same level of protection as those of your home jurisdiction. Where applicable law requires, we implement appropriate transfer safeguards, which may include Standard Contractual Clauses or other legally recognized mechanisms. Inquiries regarding transfer mechanisms may be directed to support@saykiri.com.
Third-Party Links and Integrations
The Services may contain links to, or integrations with, third-party websites or services not owned or controlled by Kiri. This Policy does not apply to those third-party services. We assume no responsibility for the content, privacy practices, or security of any third party. We encourage you to review the privacy policy of each third-party service you access through the Services.
Third-party integrations you affirmatively connect to your account may enable those parties to access information from your account as described in their own privacy policies. You may disconnect integrations at any time through App settings.
Privacy, Data Security, and Retention
THE FOLLOWING PROVISIONS MATERIALLY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.
14.1 No Medical Advice
THE SERVICES, INCLUDING ALL AI-GENERATED OUTPUTS, INSIGHTS, SUMMARIES, AND INFORMATIONAL CONTENT, ARE PROVIDED FOR TRACKING AND INFORMATIONAL PURPOSES ONLY. NOTHING IN THE SERVICES CONSTITUTES, OR IS INTENDED TO CONSTITUTE, PROFESSIONAL MEDICAL ADVICE, CLINICAL DIAGNOSIS, PROGNOSIS, OR TREATMENT RECOMMENDATIONS. YOUR USE OF THE SERVICES DOES NOT ESTABLISH A PHYSICIAN-PATIENT RELATIONSHIP OR ANY OTHER PROFESSIONAL HEALTHCARE RELATIONSHIP BETWEEN YOU AND KIRI. ALWAYS CONSULT A QUALIFIED, LICENSED HEALTHCARE PROFESSIONAL REGARDING ANY MEDICAL CONDITION, SYMPTOM, TREATMENT, OR MEDICATION.
14.2 No Warranty
THE SERVICES, INCLUDING ALL AI-GENERATED OUTPUTS, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KIRI EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND AVAILABILITY. KIRI DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, OR THAT DEFECTS WILL BE CORRECTED.
14.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KIRI’S TOTAL CUMULATIVE LIABILITY FOR ANY AND ALL CLAIMS ARISING UNDER OR RELATED TO THIS POLICY, INCLUDING ANY CLAIM RELATED TO UNAUTHORIZED ACCESS TO OR DISCLOSURE OF PERSONAL INFORMATION, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS PAID BY YOU TO KIRI IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100.00). THIS LIMITATION APPLIES TO ALL THEORIES OF LIABILITY, INCLUDING CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), STATUTE, AND ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF KIRI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
14.4 Exclusion of Consequential Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KIRI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THIS POLICY OR YOUR USE OF THE SERVICES, HOWEVER CAUSED.
14.5 Indemnification
You agree to defend, indemnify, and hold harmless Kiri, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or relating to: (a) your violation of this Policy; (b) your violation of any applicable law or regulation; (c) your negligence or willful misconduct; or (d) any third-party claim arising from your disclosure of information to such third party through the Services.
14.6 Alignment with Terms of Use
The limitations, disclaimers, and indemnification provisions in this Section are consistent with and supplemental to those in our Terms of Use. In the event of any conflict between this Policy and our Terms of Use with respect to liability matters applicable to privacy, the provision most protective of Kiri shall apply to the extent permitted by applicable law.
Changes to This Privacy Policy
We reserve the right to modify this Policy at any time at our sole discretion. If we make material changes, we will update the Effective Date at the top of this Policy and, where practicable, provide in-App notification or email notice to registered users. Changes are effective upon posting unless otherwise stated.
Your continued use of the Services following the posting of changes constitutes acceptance of the modified Policy. If you do not agree to the modified Policy, you must discontinue use of the Services. Where required by applicable law, we will seek renewed consent for significant changes affecting your privacy rights.
Contact Us
f you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, or to exercise any rights described in this Policy, please contact us:
Presence Health, Inc. d/b/a Kiri
Email: support@saykiri.com
Website: www.saykiri.com
We will acknowledge receipt of your request and respond within the timeframes required by applicable law. For account deletion requests, please see Section 9.4. For California CCPA/CPRA requests, you may also submit requests by emailing support@saykiri.com with the subject line “Privacy Rights Request.”
If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction, including the California Privacy Protection Agency (CPPA) for California residents.